The purpose of BKL Srls (“Provider”) is to guarantee your full satisfaction. If, for any reason whatsoever, you are not satisfied with your order, you may exercise your right to return purchased products within fourteen (14) working days from the date on which you received them from Returned items must be shipped back to the Vendor within fourteen (14) working days from the date the package was delivered to you.

The right to return products shall be deemed correctly exercised once the following conditions have been fully met:

– The products have not been used, worn, washed, modified or damaged;

– The identification tag is still attached to the products with the disposable seal;

– The products are returned in their original packaging;

If you have fulfilled all requirements set forth above, the Vendor shall refund the entire price for the purchased products(shipping costs are not refunded).

You will be notified if the returned products cannot be accepted. In this case, you may choose to have the products delivered to you at no expense to the Vendor. If you refuse the above delivery, the Vendor reserves the right to retain the products and the amount paid for your purchase of the products.

the shipping costs for returning the products are charged to the customer

Return Address:

After the Vendor has received the returned products and checked that the products meet all requirements, you will receive an e-mail that the returned products have been accepted. Whatever the form of payment you used (Credit/Debit Card, Cash on Delivery), the refund procedure will start within 15 days from when the Vendor was informed of your decision to exercise your right to return the purchased products and once the Vendor has checked that the return was carried out in compliance with the above conditions. The time period for refunding the amount you paid for purchasing the returned products depends on the payment type used

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